Find answers to common questions
Go to the Track Order page and enter your order ID or email address to see real-time updates.
We do not offer returns or refunds. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos and your order ID. We will arrange a free replacement.
Yes! Visit our Bulk Orders page for volume discounts up to 35%.
Standard delivery takes 3-7 business days. Express delivery is 1-3 days.
Yes, all lab setups include on-site installation and training.
