Last updated: February 24, 2026 · Effective for all users of www.junorobotics.in
At Juno Robotics, we are committed to protecting your privacy and personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and services, you consent to the practices described below.
When you create an account, place an order, subscribe to our newsletter, or contact support, we may collect: your full name, email address, phone number, shipping and billing address, and payment details.
We automatically collect device information (browser type, operating system, IP address), usage data (pages visited, time spent, click patterns), and cookies/local storage data to improve your experience.
If you sign in via Google OAuth, we receive your name, email, and profile picture from Google. We do not access your Google password.
To process and deliver your orders, generate invoices, and send you shipping updates via email and SMS.
To verify your identity through OTP email verification, maintain account security, detect fraud, and prevent unauthorized access.
To send transactional emails (order confirmations, invoices, OTPs), and — with your consent — promotional offers, product launches, and educational content.
To analyze usage patterns, improve our website functionality, personalize recommendations, and enhance our product catalog.
All data transmitted to and from our servers is encrypted using industry-standard TLS/SSL encryption. Passwords are hashed using bcrypt with high-cost salting.
We do not store credit/debit card details on our servers. All transactions are processed through PCI DSS-compliant payment gateways.
Access to personal data is restricted to authorized employees and service providers who need it to perform their duties. We conduct regular security audits.
We use one-time passwords (OTPs) sent via email for account verification. OTPs are securely stored with expiry limits and rate limiting to prevent abuse.
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
We share limited data with trusted third parties solely for: shipping and logistics (courier partners), payment processing (payment gateways), email delivery (Gmail SMTP), and analytics (Google Analytics).
We may disclose information if required by law, to respond to legal processes, to protect our rights, or to prevent harm.
Required for core functionality — authentication tokens, cart persistence, and session management. These cannot be disabled.
Used to understand how visitors interact with our website (page views, traffic sources). You can opt out of analytics tracking through your browser settings.
We use browser local storage to store your cart items, display preferences, and authentication state for a seamless experience.
You have the right to request a copy of the personal data we hold about you in a commonly used, machine-readable format.
You may update or correct your personal details at any time through your account settings page.
You can request deletion of your account and associated personal data by contacting our support team. We will process requests within 30 days.
You can unsubscribe from marketing emails at any time using the "Unsubscribe" link in our emails, or by updating your communication preferences.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete the information.
We retain personal data only as long as necessary for the purposes described in this policy. Order records are kept for 7 years for accounting and legal compliance. Inactive account data is deleted after 24 months of inactivity. You can request early deletion at any time.
We're happy to help with any privacy-related concerns or data requests.
